WELCOME TO OUR WEBSITE: Drreddysproducts

TERMS OF USE

ACCEPTANCE OF TERMS, PRIVACY NOTICE AND COOKIE POLICY

By accessing and using our Site, you accept and agree to be bound by these terms of use and our privacy notice and our cookie policy (together known as Terms), or as may be revised from time to time, validity of which is for an indefinite period. These Terms apply to all visitors, users, and others who access or use the Site.

USE AND USER CONDUCT

We encourage you to explore our Site, however, be mindful that this Site is intended for the following reasons only:

• This Site is intended to provide information regarding our products only; and
• This Site cannot be used for any illegal and unlawful purpose intending to cause harm, loss or damage to other person(s), business(s) and organization(s) or jeopardize the integrity of this Site; and
• This Site cannot be used to infringe any third party’s intellectual property right; and
• This Site cannot be used to make defamatory statements or upload (i) obscene videos & pictures, (ii) virus that may cause security threats

INTEND AND RESTRICTIONS

Although our Site is designed to provide information on our products, however you are not permitted to:

• Disseminate any unlawful, harassing, libelous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material;
• Transmit material that encourages conduct that constitutes a criminal offence, results in civil liability or otherwise breaches of any relevant laws, regulations or code of practice;
• Gain unauthorized access to other computer / network systems;
• Interfere with any other person’s use or enjoyment of the Site;
• Breach any applicable laws;
• Interfere or disrupt the networks or websites connected to the Site; and
• Make, transmit or store electronic copies of materials protected by copyright without the permission of the owner.
• This Site is intended for users in India. We make NO representation that our services and content of this Site is available or appropriate in location other than India, unless otherwise stated specifically.

CONTENT AND INTELLECTUAL PROPERTY

The Content (including graphics, materials etc.) are provided on ‘AS IS’ basis, with NO warranties (express or implied), whatsoever. Please note that we continue to update the accuracy of the content displayed on this Site, on interval basis. All the content (including all the copyrights, trademarks, designs, logos, graphics, service marks etc.) displayed here, is and shall be our (including our affiliates, subsidiaries, Joint venture partners etc.) property, in absolute.

This Site may also contain general information relating to various medical conditions and their treatment. Such information is provided for information and educational purposes only and is not meant to be a substitute for advice provided by a qualified doctor or qualified health care professional. You should not use the information contained herein for diagnosing a health or fitness problem or disease. You are directed to always consult a doctor or other health care professional for medical advice or information about diagnosis and treatment.

Any use of this Site or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the explicit permission of us. All information displayed, transmitted or carried on the Site is protected by copyright and other intellectual property laws. Copyrights and other intellectual property in respect of the some of the content on the Site may be owned by the third parties and you agree not to infringe such third party intellectual property rights. This site is designed, updated and maintained by us or our licensors. You shall not modify, publish, transmit, transfer, sell, reproduce, create derivative work from, distribute, repost, perform, display or in any way commercially exploit any of the content available on the Site.

ACCURACY

In the preparation of the content of this Site, we have taken reasonable care to provide accurate data and information. We also ensure that the prices quoted (if any) are correct at time of publishing and all products shall be fairly described. Prices and availability are subject to change without prior notice and without any consequential liability on us.  All prices displayed (if any) are inclusive of VAT.

Packaging may vary from that shown on this Site or any other site of ours. The weights, dimensions and capacities given (if any) are approximate only. We have made every effort to display as accurately as possible including the colors of our products that appear on the Site. However, this may vary depending on the model of your monitor, phone and other electronic devices you use for viewing or accessing our Site and we in no manner guarantee that your device will display the colors of our products accurately.  

GENERAL DISCLAIMER

The information provided on this Site about our products is for general informational purposes only. It is not intended to substitute professional medical advice, diagnosis, or treatment. Always consult a qualified healthcare provider for any medical concerns or questions about your condition or treatment options.

PRODUCT USE AND SAFETY

• Prescription Drugs: Certain products we offer require a valid prescription from a licensed medical practitioner. Do not use prescription drugs without proper medical supervision.
• Over-the-Counter Products: Follow the label instructions carefully when using over-the-counter drugs. Misuse can lead to adverse effects. (
• Warnings and Precautions: Read all warnings, contra-indications, and precautions provided with the product packaging. Failure to follow these instructions can result in harm. We are not liable in any manner whatsoever for loss or damage incurred to you as a result of your act or omission in furtherance to this clause.

YOUR RESPONSIBILITIES:

• Age Restriction: You must be at least 18 years old to use our Site.
• Accuracy of Information: You are responsible to read and refer to the accurate information of the product displayed on this Site.
• Prohibited Activities: You agree not to misread and misrepresent the information provided on this Site for unlawful purposes, including but not limited to the unauthorized sale or distribution of drugs.

ADVERSE EVENT REPORTING

This Website allows you to report adverse events related to our products. You can report such adverse events by writing an email to us at customerservices@drreddys.com You agree to provide accurate, complete, and truthful information when submitting any adverse event reports. Please note that no false or misleading submissions must be made. Information submitted by you under this clause will be handled in accordance with our Privacy Policy, applicable laws, and regulatory requirements.

CUSTOMER GRIEVANCE MECHANISM

If you have a grievance related to our products, or our website, you may submit it by writing to us at customerservices@drreddys.com[KG1] . We strive to acknowledge and address your grievances as soon as we receive it. We reserve the right to reject any grievance which is abusive or deem to be an inappropriate submission.

FEEDBACKS AND TESTIMONIALS

Through our Site, we may collect your feedbacks, testimonials, and suggestions to improve our products and your user experience. By submitting your feedback, testimonials and/or suggestions, you grant us the right to use, reproduce, and adapt your suggestions without any obligation or compensation. Submission of these feedbacks, testimonials and suggestions are voluntary, and you agree that any ideas or suggestions become the sole property of Dr.Reddy's.

RELATED PRODUCTS & SKUs

Our Site may display related products based on different Stock Keeping Units (SKUs). These related products are shown to enhance your browsing experience and provide you with relevant options that may meet your needs.

EXTERNAL LINKS

This Site contains links or references to other websites maintained by third parties or external organizations over whom we have no control. These links are provided only for reference and convenience of the users. Similarly, this website may be accessed from third party links over which we have no control.

Please note that we make NO warranties or representations of any kind as to the accuracy, currency, or completeness of any information contained in those third-party and external sites and shall bear no liability for any damages or injuries of any kind arising from such content or information. The inclusion of any third-party link does not imply endorsement or recommendation by us or any of our affiliates, subsidiaries and JV Partners.

LIMITATION OF LIABILITY & INDEMNITY

To the fullest extent permitted by law, we are not liable for any direct, indirect, incidental, special, or consequential damage resulting from your use or inability to use our Site, even if we have been advised of the possibility of such damage.

You agree to indemnify and hold us harmless, along with our affiliates, subsidiary, JV partners and their respective directors, officers, employees, and agents from any claims, liabilities, damages, and expenses arising out of your use of the Site or violation of these Terms.

MODIFICATION OF TERMS

We reserve the right to modify these Terms at any time without any obligation to inform you and it is your responsibility to look through them as often as possible. Any changes will be effective immediately upon posting on our Site. Your continued use of the Site after changes are posted constitutes your acceptance of the modified Terms.

GOVERNING LAW & JURISDICTION

These Terms are governed by and construed in accordance with the laws of India. You agree that any claim or dispute relating to your use of this Site shall be brought before the courts of Hyderabad, Telangana, India.

CONTACT INFORMATION

When you visit this Site or send emails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by email or by posting notices on the Site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

If you have any questions, concerns or grievances, about these Terms our products and services, please contact us at:

For General Information on the Site:

DR. REDDY’S LABORATORIES LIMITED

8-2-337, Road no.3, Banjara Hills,

Hyderabad, Telangana- 500034, India

 

Copyrights included.